Elevated Service
We keep you boating.
Expert technicians. Serious diagnostic capability. Extensive parts inventory. Modern service systems. And a team that understands every day your boat sits in a shop is a day you’re not using it.
Diagnostics · Parts inventory · Pickup & delivery · Mobile service · Nautique & PCM warranty
We’ve been customers too.
We know what bad service feels like.
No communication.
Weeks waiting for a diagnosis.
Another week waiting for a part.
Nobody knows where your boat is in the process.
Then summer keeps disappearing.
Elevated Service was built around doing it differently.
Why Elevated Service
People.
Process.
Parts.
Experience.
That’s the difference.
Great boat service isn’t about what happens in the shop. It’s about how quickly we can get you back out of it.
People
Modern boats are complicated. Engines. CAN networks. Surf systems. Ballast. Audio. Lighting. Electronics. Touchscreens. Hydraulics. Accessories. Trailers.
Finding the problem takes more than somebody who knows how to turn a wrench. Elevated has built a service team with different specialties and overlapping knowledge — so the boat in our shop is never waiting on the one person who happens to know that system.
General Manager
General Manager
General Manager.
Anthony Velez is General Manager at Elevated Marine.
He is responsible for the day-to-day operation of the dealership, so sales, service, and the customer experience stay connected.
The Connection
Service Advisor
By day, he keeps the service department moving. After hours, he DJs.
Came from Tommy’s, a large Malibu/Axis operation. Pro shop. Parts. Service. Now one of the primary connections between customers and the technicians working on their boats.
That mix of shop experience is why the service-advisor seat fits. He understands more than one side of a dealership, and customers can tell.
Outside Elevated, Michel is a DJ.
Service Advisor
Service Advisor
The person who keeps you posted while the boat is in the shop.
Alijah Sarno is a Service Advisor at Elevated Marine.
He is one of the people you talk to about scheduling, updates, and what the boat needs next.
Lead Technician / Fabrication
Lead Technician / Fabrication
Good luck finding something he can’t fix.
Lead technician and fabrication. Broken, weird, custom, difficult — or already given up on by someone else.
Scott doesn’t just know how to replace parts. He understands how things work. Diagnose. Repair. Modify. Fabricate. Build. Solve.
Most importantly, he actually likes helping customers.
Figure it out. Make it right. Get them back on the water.
The Next Generation
Technician
What do we need to get done?
One of the newest additions to the technical team, and already a major asset.
He’s learning quickly. He likes side projects. He isn’t afraid of unusual jobs. When a project runs late or another technician needs another set of hands, he’s happy to stay and help.
Working alongside people like Scott and Sisco is a pretty good place to learn.
Lead Detailer
Lead Detailer
If you think it’s clean, give him another hour.
Came in with about a year of detailing experience. What happened next had less to do with time and more to do with how seriously he takes the craft.
Training. New techniques. Practice. Pride in every job. The work has become exceptional because he treats the last 2% like it matters — because when someone spends $200,000, $300,000, or $400,000+ on a boat, it does.
He doesn’t want it clean. He wants you to stop and look at it.
Process
One of the most frustrating parts of traditional boat service is not knowing. Did anyone look at it? What did they find? Are parts ordered? When will it be finished? Who’s working on it? What happens next?
Advisors, technicians, scheduling, parts, and service history stay connected, so the boat does not sit between steps.
The goal isn’t cool software. The goal is less time lost between steps.
01
Tell us about your boat and what it’s doing.
02
Bring it in, or arrange pickup where we can cover it.
03
The team identifies the actual problem — not a guess.
04
You get the diagnosis, recommended work, and an authorization request.
05
Parts and technicians come together without unnecessary delay.
06
Work is checked before the boat leaves.
07
Exactly where it belongs.
Service advisors, technicians, parts, and scheduling work as one visit.
Less time lost between steps. More time on the water.
Parts and Warranty Specialist
Parts
Parts
A great technician can’t finish a repair without the parts. That’s why Elevated invests in keeping an extensive parts inventory for the boats and engines we regularly service.
Diagnose it. Have the part. Fix it. Get the boat back.
Brad Leto · Parts and Warranty Specialist
The best parts order?
The one we don’t have to place.
We stock common service and maintenance parts so technicians aren’t waiting on basic components. When something unusual is required, our parts team works the manufacturer and supplier network to source it quickly.
Experience
Our service department is measured by one thing: your experience.
Not how many repair orders we opened. Not how busy the shop looked. Not how much work was on the board.
Did we communicate? Did we solve the problem? Did we do what we said? Did we treat the boat properly? Did we get you back on the water?
That’s the standard.
This is the part that matters.
Everything we do in here
is so you can spend more time out there.
Fast turnaround isn’t created by telling technicians to work faster. It comes from experienced people, good scheduling, accurate diagnostics, available parts, clear approvals, organized workflow, communication, and quality control. That’s why People, Process, and Parts matter.
Our goal is simple:
Minimize downtime.
Maximize summer.
Elevated pickup and drop-off is available in our service area, along with mobile service when the job doesn’t need a bay. We’ll confirm coverage and any charges when we follow up — we won’t pretend every ZIP code or every repair is a lake-side job.
Elevated Mobile Service can handle selected work where the boat sits. We’ll tell you if mobile is the right call. It isn’t every category.
Our team services a wide range of inboard, sterndrive, outboard, and watersports systems depending on manufacturer and application. Warranty work we currently perform includes Nautique and PCM. Other brands are serviced by application — we won’t imply factory authorization we don’t have.
Boat brands
Engine brands
Systems
We perform Nautique and PCM warranty work, and the shop stays in training because the boats keep changing.
Engines, networks, surf systems, electronics — none of it sits still. Neither does this team.
Services
What we do
Common questions
Don’t guess. Let us diagnose it.
You don’t need to know what’s wrong.
That’s our job.
The people who sold the boat already know it. The parts department stocks for the boats we put in the water. The advisors and technicians are the same crew you’ll see at events. Buying from Elevated isn’t a transaction that ends at delivery — it’s how you stay in the system that keeps you boating.
We’ll publish verified service reviews here — communication, diagnosis, the advisor, pickup, getting back on the water. No invented quotes.
The jobs that prove the point: intermittent electrical nobody else could find, a custom lighting and audio upgrade, fabrication from Scott, a Roman detail that stops you in the lot. Real customer work, with permission, belongs here.
Treat the impeller as seasonal insurance in Colorado. If you don’t have a recent replacement on record — or last season ran hot — ask us to inspect it before you need the boat on a Saturday.
Before a hard freeze, not after the first ice. Full winterization, fluids, and shrink wrap if you want the boat put away right. We’ll tell you what your boat actually needs.
Don’t clear it and hope. Codes, overheat, oil, and electrical warnings are how the boat asks for a diagnosis. Bring a photo or a short video of the screen.
Annual service is the baseline for boats we see regularly — oil, fluids, impeller, and a look at the systems you actually use. Hours and how you boat can move that earlier.
Pumps, bags, plumbing, screens, and controls all live in that symptom. Don’t keep running it. We’ll diagnose the system instead of swapping parts until something sticks.
Summerization, battery, impeller, fluids, trailer, and a detail if you want it to look like opening day. That’s the spring punch list we run on purpose.
Schedule service
Tell us the boat, what’s happening, and how you want it handled. This goes into the same service queue the advisors already work — not a separate mailbox.
Prefer a person first? Call or text (303) 390-1390.
This season
Winterization, shrink wrap, storage preparation, and fluid service — before the freeze does the deciding.
People.
Process.
Parts.
Experience.
All for one reason.
Get you back on the water.
From the person who answers the phone to the technician diagnosing the problem, the part sitting on our shelf, and the systems keeping the job moving — Elevated Service is built around making boat ownership easier.
